How To Fix 63474 - No posting key exists for incoming payments customer

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 474

• Message text: No posting key exists for incoming payments customer

There is no posting key for customer incoming payments.

How to fix this error?

Maintain the posting key for customer incoming payments in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63474 - No posting key exists for incoming payments customer ?

  The SAP error message "63474 No posting key exists for incoming payments customer" typically occurs when you are trying to post an incoming payment for a customer, but the system cannot find a valid posting key for the transaction. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  
  Missing Posting Key Configuration: The posting key required for the transaction may not be configured in the system. Posting keys define the type of transaction (debit or credit) and the account types involved.
  
  
  Incorrect Transaction Type: The transaction type you are trying to use may not be compatible with the posting keys defined in the system.
  
  
  User Authorization Issues: The user may not have the necessary authorizations to use certain posting keys.
  
  
  Customizations or Modifications: If there have been customizations or modifications to the SAP system, it may have affected the availability of certain posting keys.
  
  
  Client-Specific Settings: The error may arise due to client-specific settings that restrict the use of certain posting keys.
  
  
  Solutions:
  
  
  Check Posting Key Configuration:
  
  Go to the transaction code OB13 (or SPRO -> Financial Accounting -> General Ledger Accounting -> Document Entry -> Define Posting Keys) to check if the required posting key for incoming payments is defined.
  Ensure that the posting key is set up for the appropriate account types (e.g., customer accounts).
  
  
  
  Review Transaction Type:
  
  Verify that you are using the correct transaction type for the incoming payment. Ensure that it aligns with the posting key configuration.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to use the posting keys involved in the transaction.
  
  
  
  Consult with SAP Basis or Functional Consultant:
  
  If you suspect that there are customizations affecting the posting keys, consult with your SAP Basis or functional consultant to review the system configuration.
  
  
  
  Testing in a Different Client:
  
  If possible, test the transaction in a different client (e.g., development or quality assurance) to see if the issue persists. This can help determine if the problem is client-specific.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to financial accounting and posting keys for a better understanding of how they work and how to configure them.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.