How To Fix 63237 - None of the customers selected were found

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 237

• Message text: None of the customers selected were found

What causes this issue?

There is no customer for the selected customer number.

How to fix this error?

Correct your entry.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63237 - None of the customers selected were found ?

  The SAP error message "63237 None of the customers selected were found" typically occurs when a user attempts to execute a transaction or report that requires customer data, but the system cannot find any customers that meet the specified selection criteria. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Incorrect Selection Criteria: The selection criteria entered in the transaction may not match any existing customer records. This could be due to incorrect customer numbers, names, or other filters.
  
  
  Customer Data Not Maintained: The customers you are trying to access may not be created or maintained in the system. This could happen if the customer master data has not been set up properly.
  
  
  Data Deletion: The customer records may have been deleted or marked for deletion in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain customer records, leading to the appearance that no customers exist.
  
  
  Company Code or Sales Area Issues: The selected company code or sales area may not have any customers assigned to it.
  
  
  Solutions:
  
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that you are using the correct customer numbers, names, or other relevant filters.
  
  
  Verify Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer records exist in the system.
  
  
  Review Deletion Flags: Check if the customers have been marked for deletion. You can do this by reviewing the customer master data.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view the customer records. You may need to contact your SAP security team to verify your access rights.
  
  
  Check Company Code/Sales Area: Make sure that you are selecting the correct company code and sales area. If you are unsure, consult with your SAP administrator or business process owner.
  
  
  Use Wildcards: If you are unsure of the exact customer name or number, consider using wildcards (e.g., *) in your search criteria to broaden the search.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation or help files for more detailed information on customer master data management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in customer master data.