How To Fix 62769 - CoCd &: Bank key & is not available for country &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 62 - Message Texts for Real Estate

  • Message number: 769

  • Message text: CoCd &: Bank key & is not available for country &

  • Show details Hide details
  • What causes this issue?

    The house bank with bank key &V2& (Country &V3&) of company code &V1&
    does not exist.

    How to fix this error?

    Enter an existing house bank or maintain the details of this new bank.

    <DS:TRAN.FI12>Execute function</>
    ENDIF

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 62769 - CoCd &: Bank key & is not available for country & ?

    The SAP error message 62769 indicates that a specific company code (CoCd) and bank key combination is not available for the specified country. This error typically arises when trying to process transactions related to bank accounts, such as payments or direct debits, and the system cannot find the required bank key for the given company code and country.

    Cause:

    1. Missing Bank Key Configuration: The bank key for the specified company code and country has not been set up in the system.
    2. Incorrect Company Code or Bank Key: The company code or bank key entered may be incorrect or does not exist in the system.
    3. Country-Specific Restrictions: Certain countries may have specific requirements for bank keys that are not met.
    4. Data Migration Issues: If data was migrated from another system, the bank key may not have been properly transferred or configured.

    Solution:

    1. Check Bank Key Configuration:

      • Go to the transaction code OB52 (or relevant configuration transaction) to check if the bank key is correctly configured for the specified company code and country.
      • Ensure that the bank key is active and properly linked to the company code.
    2. Create or Update Bank Key:

      • If the bank key does not exist, you may need to create it using transaction code FI01 (Create Bank) or FI02 (Change Bank).
      • Ensure that the bank key is assigned to the correct company code and country.
    3. Verify Company Code:

      • Double-check that the company code entered in the transaction is correct and corresponds to the bank key you are trying to use.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP administrator to understand any country-specific requirements for bank keys.
    5. Check for Data Migration Issues:

      • If this issue arose after a data migration, verify that all necessary data was migrated correctly and that the bank keys are set up as required.

    Related Information:

    • Transaction Codes:
      • FI01: Create Bank
      • FI02: Change Bank
      • OB52: Open and Close Posting Periods
    • SAP Notes: Check SAP Notes for any known issues or patches related to bank key configuration.
    • User Roles: Ensure that the user has the necessary permissions to view and edit bank key configurations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) to further investigate the problem.

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