How To Fix 62740 - Order entered twice

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 740

• Message text: Order entered twice

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You have entered a maintenance order twice in the table.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62740 - Order entered twice ?

  The SAP error message 62740, which states "Order entered twice," typically occurs when a user attempts to create or process an order that has already been entered into the system. This can happen in various modules, such as Sales and Distribution (SD) or Production Planning (PP), where duplicate entries are not allowed.
  Causes:
  
  Duplicate Entry: The most common cause is that the order has already been created, either by the same user or another user.
  System Error: Occasionally, a system glitch or network issue may cause the same order to be submitted multiple times.
  User Error: Users may not be aware that an order has already been entered, especially in high-volume environments.
  Integration Issues: If multiple systems are integrated, an order might be sent from one system and then entered again in SAP.
  
  Solutions:
  
  Check Existing Orders: Before creating a new order, check the existing orders in the system to ensure that the order has not already been entered. You can use transaction codes like VA03 (Display Sales Order) or CO03 (Display Production Order) to verify.
  Use Unique Identifiers: Implement a system of unique identifiers for orders to prevent duplicates. This could involve using a combination of customer ID, order date, and other relevant details.
  Error Handling: If the error is due to a system glitch, ensure that proper error handling and logging mechanisms are in place to identify and resolve such issues.
  User Training: Provide training to users on how to check for existing orders and the importance of avoiding duplicate entries.
  Review Integration Processes: If the issue arises from integration with other systems, review the data flow and ensure that orders are not being sent multiple times.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for order management, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs for any errors or warnings that may provide additional context for the duplicate order entry.
  User Roles and Permissions: Ensure that user roles and permissions are set correctly to prevent unauthorized or accidental duplicate entries.
  
  By following these steps, you should be able to address the error message 62740 effectively and minimize the chances of it occurring in the future.