How To Fix 62361 - No Customizing for incoming payment allocation

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 361

• Message text: No Customizing for incoming payment allocation

What causes this issue?

The Customizing for company code &V1& and application &V2& is not
defined for assigning incoming payments to open items. The definition
of the sequence of evaluation criteria is missing.

System Response

The system cannot assign incoming payments to open items.

How to fix this error?

Contact your system administrator.
Procedure for the system administrator
Check and correct the settings for incoming payment assignment in
Customizing as required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62361 - No Customizing for incoming payment allocation ?

  The SAP error message "62361 No Customizing for incoming payment allocation" typically occurs when there is a configuration issue related to the allocation of incoming payments in the SAP system. This error can arise in various scenarios, such as during the processing of incoming payments or when trying to post a payment against an invoice.
  Cause:
  The error message indicates that the system cannot find the necessary customizing settings for the allocation of incoming payments. This can happen due to several reasons, including:
  
  Missing Configuration: The relevant customizing settings for incoming payment allocation have not been defined in the system.
  Incorrect Payment Method: The payment method being used may not be properly configured for the specific transaction type or customer/vendor.
  Missing Account Determination: The system may not have the necessary account determination settings for the payment allocation.
  Transaction Type Issues: The transaction type used for the payment may not have been set up correctly in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for incoming payment allocation.
  Ensure that the necessary settings for payment methods, account determination, and transaction types are correctly configured.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration for the payment method being used. Ensure that it is assigned to the correct company code and that all necessary parameters are set.
  
  
  
  Account Determination:
  
  Verify that the account determination for incoming payments is correctly set up. This includes checking the settings for the relevant customer or vendor accounts.
  
  
  
  Transaction Type:
  
  Ensure that the transaction type used for the payment is correctly defined and that it has the necessary settings for allocation.
  
  
  
  Testing:
  
  After making any changes, perform a test to see if the error persists. Try processing the payment again to confirm that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring incoming payment allocation.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or OBXR (for account determination) to access the relevant configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the error message "62361 No Customizing for incoming payment allocation."