How To Fix 62089 - Define service charge key

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 089

• Message text: Define service charge key

What causes this issue?

A service charge key valid for the settlement of fuel must be assigned
when maintaining heating systems.
However, the service charge key entered in the TIV05 table is not
available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Verify your entry and correct it if necessary.
If your entry was correct, contact your system administrator.
Procedure for the system administrator
Check and correct the settings for the fuel types in Customizing as
required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62089 - Define service charge key ?

  The SAP error message 62089, "Define service charge key," typically occurs when the system requires a service charge key to be defined in the configuration but cannot find one. This error is often encountered in the context of financial transactions, particularly in areas related to billing, invoicing, or service management.
  Cause:
  
  Missing Configuration: The service charge key has not been defined in the system. This key is necessary for calculating service charges or fees associated with certain transactions.
  Incorrect Settings: The settings related to service charges may be incomplete or incorrectly configured.
  Transaction Context: The error may arise when trying to execute a transaction that requires a service charge key, but the key is not available in the system.
  
  Solution:
  To resolve the error, you need to define a service charge key in the SAP system. Here are the steps to do this:
  
  
  Access Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration area. This can typically be done through the following path:
  SPRO -> SAP Reference IMG -> Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Business Transactions -> Define Service Charge Key
  
  
  
  
  Define Service Charge Key:
  
  In the configuration screen, you can create a new service charge key by clicking on the "New Entries" button.
  Fill in the required fields, such as the key, description, and any other relevant parameters that define how the service charge should be calculated.
  
  
  
  Save Changes:
  
  After entering the necessary information, save your changes.
  
  
  
  Test the Transaction:
  
  After defining the service charge key, go back to the transaction that was causing the error and try executing it again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for detailed information on service charge keys and their configuration.
  Authorization: Ensure that you have the necessary authorization to make changes in the configuration settings.
  Consulting SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 62089 and successfully define a service charge key in your SAP system.