How To Fix 62049 - Check recipient key: Error log


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 62 - Message Texts for Real Estate

  • Message number: 049

  • Message text: Check recipient key: Error log

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 62049 - Check recipient key: Error log ?

    The SAP error message 62049, which states "Check recipient key: Error log," typically occurs in the context of SAP's communication and messaging systems, particularly when dealing with the distribution of messages or data to recipients. This error can arise in various scenarios, such as when sending IDocs, emails, or other forms of communication within the SAP environment.

    Cause:

    The error message usually indicates that there is an issue with the recipient key or the configuration related to the recipient. Common causes include:

    1. Invalid Recipient Key: The recipient key (such as an email address, user ID, or partner number) may be incorrect or not properly configured in the system.
    2. Missing Configuration: The necessary configuration for the recipient (like a communication method or partner profile) may be missing or incomplete.
    3. Authorization Issues: The user or system trying to send the message may not have the necessary authorizations to do so.
    4. Technical Issues: There may be underlying technical issues, such as network problems or system errors, that prevent successful communication.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Recipient Key: Verify that the recipient key is correct. This includes checking for typos, ensuring the email address or user ID is valid, and confirming that the recipient exists in the system.

    2. Review Configuration: Ensure that the configuration for the recipient is complete. This may involve checking:

      • Partner profiles (for IDocs)
      • Communication methods (for emails)
      • User settings in transaction SU01 (for user IDs)
    3. Check Authorizations: Ensure that the user or system has the necessary authorizations to send messages. You can use transaction SU53 to analyze authorization issues.

    4. Review Error Logs: Check the error logs for more detailed information about the error. You can use transaction SLG1 to view application logs related to the error.

    5. Test Communication: If applicable, test the communication method to ensure it is functioning correctly. For example, if sending an email, try sending a test email to the recipient.

    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific module or functionality you are working with for additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • SLG1: For viewing application logs.
      • SU01: For user maintenance and checking user settings.
      • WE02: For monitoring IDocs.
    • SAP Notes: Search for SAP Notes related to error message 62049 in the SAP Support Portal for any known issues or patches.

    • Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify and resolve the cause of the SAP error message 62049.

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