How To Fix 62044 - No log available for this recipient key

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 044

• Message text: No log available for this recipient key

What causes this issue?

A log was not compiled for this recipient key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please continue.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62044 - No log available for this recipient key ?

  The SAP error message "62044 No log available for this recipient key" typically occurs in the context of SAP's communication and messaging systems, particularly when dealing with the Business Workflow or the SAP Business Communication Services. This error indicates that there is no log entry available for the specified recipient key, which can happen for several reasons.
  Causes:
  
  Missing Log Entries: The log for the specified recipient key may not exist, possibly due to the log being deleted or not being created in the first place.
  Incorrect Recipient Key: The recipient key provided may be incorrect or not properly formatted, leading to the system being unable to find the corresponding log.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the logging of messages or workflows.
  Data Deletion: Logs may have been purged or deleted based on retention policies or manual actions.
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  
  Solutions:
  
  Verify Recipient Key: Check the recipient key you are using to ensure it is correct and properly formatted.
  Check Log Settings: Review the configuration settings for logging in the relevant SAP module to ensure that logs are being created and retained as expected.
  Review Deletion Policies: If logs are being deleted, review the retention policies and adjust them if necessary to retain logs for a longer period.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the logs. You may need to consult with your SAP security team.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  System Logs: Check system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency) to investigate workflow items and logs.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into logging and error handling.
  
  By following these steps, you should be able to diagnose and potentially resolve the "62044 No log available for this recipient key" error in your SAP system.