How To Fix 61013 - Sales order data was cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 61 - Fehlermeldungen fuer Bedarfsplanung

  • Message number: 013

  • Message text: Sales order data was cancelled

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 61013 - Sales order data was cancelled ?

    The SAP error message "61013 Sales order data was cancelled" typically indicates that a sales order has been canceled in the system, and as a result, any related operations or transactions cannot be processed. This error can occur in various scenarios, such as when trying to create a delivery, invoice, or perform other actions related to the sales order.

    Causes:

    1. Manual Cancellation: The sales order was manually canceled by a user, which makes it inactive for further processing.
    2. Automatic Cancellation: The sales order may have been automatically canceled due to business rules or processes defined in the system (e.g., if the order was linked to a canceled delivery).
    3. Status Change: The status of the sales order may have changed due to other transactions, leading to its cancellation.
    4. Data Integrity Issues: There may be inconsistencies or issues in the data that led to the cancellation of the sales order.

    Solutions:

    1. Check Sales Order Status: Verify the status of the sales order in the system. You can do this by using transaction codes like VA03 (Display Sales Order) to see if the order is indeed canceled.
    2. Recreate the Sales Order: If the sales order was canceled and needs to be processed again, you may need to create a new sales order.
    3. Review Cancellation Reasons: Investigate why the sales order was canceled. Check for any related documents or transactions that might have triggered the cancellation.
    4. Consult with Your Team: If the cancellation was not intended, consult with your team or the person responsible for sales order management to understand the context and determine if the order can be reinstated.
    5. System Configuration: If cancellations are happening frequently and are not intended, review the system configuration and business processes to identify any rules or settings that may need adjustment.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order).
    • SAP Notes: Check SAP Notes for any known issues or patches related to sales order processing and cancellations.
    • User Authorization: Ensure that users have the appropriate authorizations to create, change, or cancel sales orders.
    • Training: Provide training to users on the proper handling of sales orders to minimize accidental cancellations.

    If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

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