How To Fix 60A039 - User "&1" is locked for changes originating from Internet!

SAP Error Message - Details

• Message type: E = Error

• Message class: 60A - RE: Internet Application Components

• Message number: 039

• Message text: User "&1" is locked for changes originating from Internet!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 60A039 - User "&1" is locked for changes originating from Internet! ?

  The SAP error message 60A039 indicates that a user is locked for changes originating from the Internet. This typically occurs when a user account has been restricted from making changes through web-based interfaces, such as SAP Fiori or other web applications.
  Cause:
  
  User Locking: The user account has been locked due to security policies or manual intervention. This can happen if the user has exceeded the allowed number of failed login attempts or if the account has been flagged for other security reasons.
  Configuration Settings: The system may have specific settings that restrict certain users from making changes via Internet-based applications.
  Role and Authorization Issues: The user may not have the necessary roles or authorizations to perform the actions they are attempting through the Internet.
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Lock" status. If it is locked, unlock it.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to perform the required actions. This can be done through transaction code PFCG (Role Maintenance).
  Assign the appropriate roles that allow changes via Internet.
  
  
  
  Review System Configuration:
  
  Check the system settings related to user access and restrictions for Internet-based changes. This may involve reviewing profiles or parameters that govern user access.
  
  
  
  Consult Security Policies:
  
  Review any security policies that may have led to the locking of the user account. Ensure that the policies are aligned with the organization's requirements and that users are informed about them.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if there are specific configurations that need to be addressed, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  
  
  
  User Management Best Practices:
  
  Regularly review user access and roles to ensure compliance with security policies.
  Implement monitoring for failed login attempts to proactively manage user locks.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on user management and security settings.
  
  
  
  By following these steps, you should be able to resolve the error message and restore the user's ability to make changes through Internet-based applications.