How To Fix 60A034 - User "&1& has refused to release his/her data

SAP Error Message - Details

• Message type: E = Error

• Message class: 60A - RE: Internet Application Components

• Message number: 034

• Message text: User "&1& has refused to release his/her data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 60A034 - User "&1& has refused to release his/her data ?

  The SAP error message 60A034 indicates that a user has refused to release their data. This typically occurs in scenarios where data privacy and consent are involved, such as in HR or personal data management modules. The error message suggests that the user has opted not to share their personal information, which is a common requirement in compliance with data protection regulations.
  Cause:
  
  User Consent: The user has explicitly denied consent for their data to be shared or processed.
  Data Privacy Settings: The user's data privacy settings in the SAP system may be configured to restrict access to their personal information.
  Legal Compliance: The system is enforcing compliance with data protection laws (e.g., GDPR) that require user consent for data processing.
  
  Solution:
  
  Check User Consent: Verify if the user has provided consent for their data to be shared. This can often be done through a user interface where they can manage their privacy settings.
  Review Data Privacy Settings: Navigate to the user’s profile in the SAP system and check the data privacy settings. Ensure that the settings allow for the necessary data to be released.
  Communicate with the User: If appropriate, reach out to the user to explain the need for their data and ask if they would be willing to change their consent settings.
  System Configuration: If you are an administrator, check the configuration settings related to data privacy and consent management in the SAP system. Ensure that they are set up correctly to allow for data processing where consent is given.
  Documentation and Training: Ensure that users are informed about how their data will be used and the implications of their consent choices. Providing training or documentation can help users make informed decisions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases updates that may address specific issues.
  Data Protection Regulations: Familiarize yourself with relevant data protection regulations (like GDPR) that may impact how user data is handled within the SAP system.
  User Training: Consider providing training sessions for users on how to manage their data privacy settings effectively.
  
  If the issue persists after checking these aspects, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.