How To Fix 60735 - New meter reading =< old meter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 735

• Message text: New meter reading =< old meter reading

What causes this issue?

The new meter reading is not greater than the meter reading entered
when the meter was read the last time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry and enter the correct meter reading.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60735 - New meter reading =< old meter reading ?

  The SAP error message 60735, which states "New meter reading =< old meter reading," typically occurs in the context of utilities management, particularly when dealing with meter readings in SAP IS-U (Industry Solution for Utilities). This error indicates that the new meter reading being entered is less than or equal to the previous meter reading, which is not acceptable in most scenarios, as it suggests an invalid or erroneous reading.
  Cause:
  
  Incorrect Meter Reading Entry: The most common cause is that the user has mistakenly entered a new meter reading that is lower than or equal to the last recorded reading.
  Meter Malfunction: There may be a physical issue with the meter itself, leading to incorrect readings.
  Data Entry Error: Human error during data entry can lead to incorrect readings being inputted.
  System Issues: There could be issues with the data synchronization or updates in the system that might cause discrepancies.
  
  Solution:
  
  Verify Meter Readings: Check the actual meter reading against the previous reading. Ensure that the new reading is indeed higher than the last recorded reading.
  Correct Data Entry: If the new reading was entered incorrectly, re-enter the correct reading that is greater than the previous one.
  Check for Meter Issues: If the new reading is correct but still results in an error, inspect the physical meter for any malfunctions or issues.
  Consult Documentation: Review any relevant documentation or guidelines for entering meter readings in your specific SAP environment.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with a technical expert who can help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to error message 60735 for additional insights or patches that may address the issue.
  User Training: Ensure that users responsible for entering meter readings are adequately trained to avoid common pitfalls.
  System Configuration: Review the configuration settings in SAP IS-U to ensure that they align with your business processes and requirements.
  
  By following these steps, you should be able to resolve the error and ensure accurate meter reading entries in your SAP system.