How To Fix >6028 - No corresponding entry exists in the correspondence container

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 028

• Message text: No corresponding entry exists in the correspondence container

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6028 - No corresponding entry exists in the correspondence container ?

  The SAP error message "6028 No corresponding entry exists in the correspondence container" typically occurs in the context of SAP's correspondence management functionality, which is often used in modules like SAP Customer Relationship Management (CRM) or SAP Financials. This error indicates that the system is unable to find a corresponding entry in the correspondence container for the operation you are trying to perform.
  Causes:
  
  Missing Correspondence Data: The correspondence container may not have been populated with the necessary data for the specific transaction or document you are working with.
  Incorrect Configuration: There may be configuration issues in the correspondence settings, leading to the system not being able to find the required entries.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect keys that link the correspondence to the relevant documents or transactions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the correspondence data.
  
  Solutions:
  
  Check Correspondence Container: Verify that the correspondence container is correctly populated with the necessary entries. You can do this by navigating to the relevant transaction or using the appropriate report to check the entries.
  Review Configuration Settings: Ensure that the configuration for correspondence management is set up correctly. This may involve checking the customizing settings in SPRO (SAP Project Reference Object) for the relevant module.
  Data Consistency Check: Perform a data consistency check to identify any missing or incorrect entries that may be causing the issue. This may involve running specific reports or using transaction codes like SE16 to inspect the relevant tables.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the correspondence data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use transaction codes like CRMD_ORDER, SOST, or others to access correspondence-related functionalities.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.