How To Fix >6012 - Correspondence record &1 &2 could not be written in the history

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 012

• Message text: Correspondence record &1 &2 could not be written in the history

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6012 - Correspondence record &1 &2 could not be written in the history ?

  The SAP error message 6012 indicates that a correspondence record could not be written to the history. This error typically occurs in the context of SAP modules that handle correspondence, such as SAP Customer Relationship Management (CRM) or SAP Financials.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to write to the history table.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect information that prevents the record from being saved.
  Database Issues: There could be problems with the database, such as locks or constraints that prevent writing to the history.
  Configuration Issues: The system may not be properly configured to handle the correspondence records, leading to failures in writing to history.
  Technical Errors: There may be bugs or technical issues in the SAP system that are causing the error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to write to the history. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Validate Data: Check the data being processed for completeness and correctness. Ensure that all required fields are filled and that the data adheres to the expected formats.
  Database Check: Investigate the database for any locks or constraints that may be preventing the write operation. You may need to consult with your database administrator.
  Review Configuration: Check the configuration settings related to correspondence and history records in the relevant SAP module. Ensure that all necessary settings are correctly configured.
  System Logs: Review the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to correspondence and history management, such as SOST (for sending SAPconnect messages) or SICF (for managing services).
  Documentation: Review the official SAP documentation for the specific module you are working with to understand how correspondence records are managed.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.