How To Fix 5W029 - & locked

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 029

• Message text: & locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W029 - & locked ?

  The SAP error message 5W029 typically indicates that a user is locked out of the system due to multiple failed login attempts or other security policies in place. This can happen for various reasons, such as entering incorrect passwords too many times or administrative actions taken to lock a user account for security reasons.
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered the wrong password several times, triggering the lockout mechanism.
  Administrative Lock: An administrator may have manually locked the user account for security reasons.
  Password Expiration: The user’s password may have expired, leading to a lockout if the user attempted to log in with the old password.
  System Policies: Certain security policies in the SAP system may automatically lock accounts after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  If you have administrative access, you can unlock the user account using transaction code SU01:
  
  Enter the user ID and click on the "Display" button.
  Go to the "Logon Data" tab and check the "Lock" status.
  If the account is locked, you can unlock it by unchecking the "Lock" checkbox and saving the changes.
  
  
  
  
  
  Reset Password:
  
  If the password has expired, reset the password using the same transaction code (SU01) and inform the user of the new password.
  
  
  
  Check Security Policies:
  
  Review the security policies in place that may be causing frequent lockouts. This can include adjusting the number of allowed failed login attempts or the duration of the lockout.
  
  
  
  User Education:
  
  Educate users on the importance of entering the correct password and the implications of multiple failed attempts.
  
  
  
  Contact IT Support:
  
  If you do not have the necessary permissions to unlock the account, contact your IT support or SAP Basis team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  SU53: Display Authorization Check (to see if authorization issues are causing the lockout)
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user management and security settings.
  
  
  Documentation: Refer to SAP documentation for best practices on user management and security settings to prevent future lockouts.
  
  
  By following these steps, you should be able to resolve the issue related to the SAP error message 5W029 and unlock the user account.