How To Fix 5U738 - Print request for notice letter stored

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 738

• Message text: Print request for notice letter stored

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5U738 - Print request for notice letter stored ?

  The SAP error message "5U738 Print request for notice letter stored" typically indicates that a print request for a notice letter has been successfully created and stored in the system, but it may not have been processed or printed yet. This message is often related to the HR module, particularly in the context of employee notifications or letters.
  Cause:
  
  Print Request Creation: The message is generated when a print request for a notice letter is created in the system. This could be due to various HR processes, such as termination, performance reviews, or other employee-related notifications.
  Pending Processing: The print request may be pending for processing, meaning it has not yet been sent to the printer or the output device.
  Configuration Issues: There may be configuration issues in the output management settings that prevent the print request from being processed correctly.
  
  Solution:
  
  Check Output Management: Verify the output management settings in SAP to ensure that the print request is configured correctly. This includes checking the output type, medium, and destination.
  Process the Print Request: If the print request is stored but not processed, you may need to manually trigger the processing of the print request. This can often be done through transaction codes like SP01 (Spool Request) to view and manage spool requests.
  Review Spool Requests: Use transaction SP01 to check if the print request is in the spool and if there are any errors associated with it. You can also check the status of the spool request to see if it has been printed or if there are any issues.
  Check User Authorizations: Ensure that the user has the necessary authorizations to process print requests and access the relevant HR documents.
  Consult Documentation: Review SAP documentation or help resources for specific details related to the output type and configuration for notice letters.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 for spool management, SOST for sending output requests, and NACE for output type configuration.
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or updates that may address the issue.
  HR Module Configuration: If you are working within the HR module, ensure that the configuration for HR forms and letters is set up correctly, including the use of Smart Forms or SAPscript.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HR support team for further assistance.