How To Fix 5U728 - Do not make entries in both fields

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 728

• Message text: Do not make entries in both fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U728 - Do not make entries in both fields ?

  The SAP error message 5U728 ("Do not make entries in both fields") typically occurs when a user attempts to input data into two fields that are mutually exclusive or where only one field is allowed to be filled out at a time. This is a common validation error in SAP systems to ensure data integrity and prevent conflicting information.
  Cause:
  The error arises when:
  
  A user enters data in both fields that are designed to be used exclusively.
  The system is configured to restrict input to one of the fields based on the business logic or data entry rules.
  
  Solution:
  To resolve this error, follow these steps:
  
  Identify the Fields: Determine which two fields are causing the conflict. This information is usually displayed in the error message or can be inferred from the context of the transaction.
  Clear One Field: Remove the entry from one of the conflicting fields. Ensure that only one of the fields has data entered.
  Review Business Logic: If you are unsure why both fields are being filled, review the business process or consult with your team to understand the intended use of each field.
  Consult Documentation: Check any relevant SAP documentation or user manuals that may provide guidance on the specific transaction or module you are working with.
  Seek Help: If the issue persists or if you are unsure about which field to keep, consult with your SAP administrator or support team for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes depending on the context (e.g., creating or updating master data, sales orders, etc.).
  Field Dependencies: Understanding the dependencies between fields in the specific transaction can help prevent this error in the future.
  User Training: Providing training to users on the correct data entry procedures can help minimize occurrences of this error.
  
  By following these steps, you should be able to resolve the error and continue with your SAP tasks.