How To Fix 5U711 - Enter supplementary information

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 711

• Message text: Enter supplementary information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U711 - Enter supplementary information ?

  The SAP error message 5U711 ("Enter supplementary information") typically occurs when a user is trying to perform an action that requires additional information to be provided in the system. This error is often seen in various SAP modules, particularly in the context of financial transactions, logistics, or when dealing with specific business processes that require detailed data input.
  Cause:
  The error is triggered when the system expects supplementary information that has not been provided. This could be due to:
  
  Missing mandatory fields in a form or transaction.
  Incomplete data entry in a specific screen or dialog.
  Configuration settings that require additional information for certain processes.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review the Screen: Check the current screen or transaction for any fields that are marked as mandatory (often indicated by an asterisk or highlighted in some way). Ensure that all required fields are filled out.
  
  
  Check for Additional Information: Look for any prompts or messages that indicate what supplementary information is needed. This could be in the form of pop-up messages or highlighted fields.
  
  
  Consult Documentation: If you are unsure what supplementary information is required, refer to the relevant SAP documentation or user manuals for the specific transaction you are working with.
  
  
  Configuration Settings: If you have access to configuration settings, check if there are any settings that dictate what supplementary information is required for the transaction. This may involve consulting with your SAP administrator or functional consultant.
  
  
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to enter the required supplementary information. Sometimes, restrictions in user roles can prevent users from accessing certain fields.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance. They may have more insights into specific configurations or issues related to your SAP environment.
  
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes depending on the context (e.g., financial postings, material management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: Ensure that users are adequately trained on the specific processes and data entry requirements for the transactions they are handling.
  
  By following these steps, you should be able to identify and resolve the cause of the 5U711 error in SAP.