How To Fix 5U635 - Credit formula & required amount greater than zero

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 635

• Message text: Credit formula & required amount greater than zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U635 - Credit formula & required amount greater than zero ?

  The SAP error message 5U635, which states "Credit formula & required amount greater than zero," typically occurs in the context of credit management within SAP. This error indicates that there is an issue with the credit limit or credit check configuration for a customer or transaction. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Credit Limit Configuration: The credit limit for the customer may not be set correctly, or the credit formula used to calculate the available credit may not be configured properly.
  Required Amount: The transaction amount that is being processed exceeds the available credit limit or is not being calculated correctly due to the credit formula.
  Customer Master Data: There may be missing or incorrect data in the customer master record that affects credit checks.
  Credit Management Settings: The settings in the credit management module may not be aligned with the business requirements or may be incorrectly configured.
  
  Solutions:
  
  
  Check Customer Credit Limit:
  
  Navigate to the customer master data (transaction code XD02 for general data or FD32 for credit management).
  Verify the credit limit set for the customer and ensure it is appropriate for the transaction being processed.
  
  
  
  Review Credit Formula:
  
  Check the credit management settings in the configuration (transaction code SPRO).
  Ensure that the credit formula used is correctly defined and that it calculates the required amount accurately.
  
  
  
  Adjust Required Amount:
  
  If the required amount is indeed greater than zero, ensure that the transaction amount is within the limits set for the customer.
  If necessary, adjust the transaction amount or the credit limit.
  
  
  
  Update Customer Master Data:
  
  Ensure that all relevant fields in the customer master data are filled out correctly, including payment terms, credit control area, and risk category.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, as there may be specific configurations or customizations in your system that need to be addressed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD32: Display Customer Credit Management
  SPRO: SAP Reference IMG for configuration settings
  
  
  
  Documentation: Review SAP documentation related to credit management for detailed guidelines on setting up and managing credit limits and formulas.
  
  
  User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that might affect credit checks.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5U635.