How To Fix 5U524 - No default insurance plans were found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 524

• Message text: No default insurance plans were found

What causes this issue?

There have been no default plans set up in your system. This is
normally carried out at customizing.

System Response

The system is therefore unable to give you default settings in the
event of the employee not specifying a preference.

How to fix this error?

Either customize view V_T5UB7 in the Implementation guide, (please see
<DS:SIMG.OHBEN092>Define default insurance plans</>) or select plan
options for this paricular employee by hand.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U524 - No default insurance plans were found ?

  The SAP error message 5U524: No default insurance plans were found typically occurs in the context of employee benefits or insurance plan configurations within the SAP system, particularly in modules related to Human Capital Management (HCM) or Payroll.
  Cause:
  This error message indicates that the system is unable to find a default insurance plan for an employee or a specific group of employees. This can happen due to several reasons:
  
  Missing Configuration: The insurance plans may not be configured correctly in the system. This includes missing entries in the relevant tables or settings.
  Employee Master Data: The employee's master data may not have the necessary information or may not be linked to any insurance plan.
  Plan Assignment: The employee may not be assigned to any insurance plan, or the default plan may not be set up for their specific employee group or status.
  Organizational Structure: Changes in the organizational structure or employee groupings may lead to the absence of default plans.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for insurance plans in the SAP system (usually found in the IMG under Personnel Administration or Benefits).
  Ensure that the default insurance plans are defined and properly configured.
  
  
  
  Review Employee Master Data:
  
  Check the employee's master data (infotypes related to benefits, such as Infotype 0167 for insurance plans).
  Ensure that the employee is assigned to the correct insurance plan and that the plan is active.
  
  
  
  Assign Default Plans:
  
  If necessary, assign a default insurance plan to the employee or the relevant employee group.
  This can often be done through the employee's infotype records or through mass maintenance transactions if applicable.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific configuration steps related to insurance plans.
  
  
  
  Testing:
  
  After making changes, test the configuration by processing the payroll or benefits calculation again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or SPRO (SAP Project Reference Object) to access the relevant settings.
  Infotypes: Familiarize yourself with relevant infotypes such as 0167 (Health Insurance) and 0168 (Pension Insurance) to ensure proper data entry.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HCM for further assistance.