How To Fix 5U512 - No default health plans were found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 512

• Message text: No default health plans were found

What causes this issue?

There have been no default plans set up in your system. This is
normally carried out at customizing.

System Response

The system is therefore unable to give you default settings in the
event of the employee not specifying a preference.

How to fix this error?

Either customize view V_T5UB6 in the Implementation guide, (please see
<DS:SIMG.OHBEN091>Define default health plans</>) or select plan
options for this paricular employee by hand.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U512 - No default health plans were found ?

  The SAP error message 5U512: No default health plans were found typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with employee benefits and health plans. This error indicates that the system could not find a default health plan for an employee or a specific situation, which is necessary for processing benefits-related transactions.
  Causes:
  
  
  Missing Configuration: The most common cause is that the health plans have not been properly configured in the system. This could mean that no default health plans have been assigned to the employee or the relevant organizational unit.
  
  
  Employee Master Data Issues: The employee's master data may not have the necessary information filled out, such as the employee's eligibility for health plans or the relevant infotype (e.g., Infotype 0171 for health plans).
  
  
  Organizational Assignment: The employee may not be assigned to the correct organizational unit that has health plans configured.
  
  
  Plan Availability: The health plans may not be active or available for the specific employee group or organizational unit.
  
  
  Solutions:
  
  
  Check Health Plan Configuration:
  
  Navigate to the configuration settings for health plans in SAP (usually found in SPRO under "Benefits" or "Health Plans").
  Ensure that default health plans are defined and assigned to the relevant employee groups or organizational units.
  
  
  
  Review Employee Master Data:
  
  Check the employee's master data in the system (transaction PA30).
  Ensure that the necessary infotypes related to health plans are correctly filled out, particularly Infotype 0171 (Health Plans).
  
  
  
  Organizational Assignment:
  
  Verify that the employee is assigned to the correct organizational unit that has the health plans configured.
  Check the employee's organizational assignment in the system.
  
  
  
  Activate Health Plans:
  
  If the health plans are inactive, you may need to activate them in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP HCM functional consultant for specific configuration steps related to health plans.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as Infotype 0171 (Health Plans) and Infotype 0001 (Organizational Assignment).
  Transaction Codes: Use transaction codes like PA30 (Maintain HR Master Data) and SPRO (Customizing) to navigate through employee data and configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and data setup.