How To Fix 5U491 - User exit: No coverage amount calculated for plan &, coverage &

5U491 - Overview

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 491

• Message text: User exit: No coverage amount calculated for plan &, coverage &

What causes this issue?

There is an error in your User Exit for Coverage amount. This is
customer-written and non-SAP standard coding. SAP is not responsible
for this error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refer to your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U491 - User exit: No coverage amount calculated for plan &, coverage & ?

  The SAP error message 5U491 indicates that there is an issue with the calculation of coverage amounts in a specific plan and coverage type. This error typically arises in the context of SAP's Benefits Administration or Payroll modules, where user exits are used to customize the standard functionality.
  
  Cause:
  The error message "No coverage amount calculated for plan &, coverage &" usually occurs due to one or more of the following reasons:
  
  
  Missing Configuration: The plan or coverage type may not be properly configured in the system. This could include missing or incorrect settings in the benefits plan configuration.
  
  
  User Exit Logic: The user exit that is supposed to calculate the coverage amount may not be implemented correctly or may not be triggered as expected.
  
  
  Eligibility Issues: The employee may not meet the eligibility criteria for the specified plan or coverage type, leading to no coverage amount being calculated.
  
  
  Data Issues: There may be missing or