How To Fix 5U357 - No insurance plan default for & & & (ben.group/status/plan type)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5U - HR US: Messages

  • Message number: 357

  • Message text: No insurance plan default for & & & (ben.group/status/plan type)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5U357 - No insurance plan default for & & & (ben.group/status/plan type) ?

    The SAP error message 5U357, which states "No insurance plan default for & & & (ben.group/status/plan type)," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with employee benefits and insurance plans. This error indicates that the system cannot find a default insurance plan for the specified benefit group, status, or plan type.

    Cause:

    1. Missing Configuration: The most common cause of this error is that the necessary configuration for the insurance plans has not been set up in the system. This could mean that the benefit group or status does not have an associated default insurance plan.
    2. Incorrect Data Entry: There may be incorrect or incomplete data entered for the employee's benefits, such as missing or incorrect benefit group or status.
    3. Plan Type Issues: The specified plan type may not be correctly defined or may not exist in the system.
    4. Employee Status: The employee's status may not be eligible for any insurance plans, leading to the absence of a default plan.

    Solution:

    1. Check Configuration:

      • Navigate to the configuration settings for benefits in SAP (usually found in the IMG under Personnel Administration or Benefits).
      • Ensure that the benefit group, status, and plan type are correctly defined and that a default insurance plan is assigned to them.
    2. Review Employee Data:

      • Check the employee's master data to ensure that the benefit group and status are correctly assigned.
      • Make sure that the employee is eligible for the insurance plans based on their employment status.
    3. Define Default Plans:

      • If no default plan exists, you may need to create one. This involves defining the insurance plan in the system and linking it to the appropriate benefit group and status.
    4. Consult Documentation:

      • Review SAP documentation or help resources for specific steps on how to configure insurance plans and benefits.
    5. Testing:

      • After making changes, test the configuration by attempting to process the benefits for the affected employee again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or PA30 (to maintain employee master data) to make the necessary changes.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • User Roles: Ensure that you have the necessary permissions to make changes to benefit configurations in SAP.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HCM for further assistance.

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