How To Fix 5U114 - Enter service requirement fields or leave blank

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 114

• Message text: Enter service requirement fields or leave blank

What causes this issue?

Both fields in the minimum work hours must be filled or both must be
left empty.

System Response

The system cannot accept only one field filled.

How to fix this error?

Make entries in both fields or none under minimum work hours.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U114 - Enter service requirement fields or leave blank ?

  The SAP error message 5U114 ("Enter service requirement fields or leave blank") typically occurs in the context of service management or service order processing within SAP. This error indicates that certain mandatory fields related to service requirements are not filled in, and the system is prompting the user to either complete these fields or leave them blank if they are not applicable.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Mandatory Fields: Required fields related to service requirements (such as service type, service date, or other relevant details) are not filled in.
  Incorrect Configuration: The configuration settings for service management may not be set up correctly, leading to mandatory fields being enforced.
  User Input Error: The user may have overlooked entering necessary information while creating or modifying a service order.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Review the service order or service request form and ensure that all mandatory fields are filled in. This may include:
  
  Service type
  Service date
  Description of the service
  Any other fields that are marked as required in your specific configuration.
  
  
  
  Consult Documentation: Refer to your organization's SAP documentation or user manuals to understand which fields are mandatory for the specific transaction you are working on.
  
  
  Configuration Review: If you have access to configuration settings, check the service management settings in SPRO (SAP Project Reference Object) to ensure that the required fields are correctly defined.
  
  
  Leave Fields Blank: If certain fields are not applicable for your specific case, ensure that you leave them blank as per the error message's suggestion.
  
  
  User Training: If this error is frequently encountered, consider providing additional training to users on how to properly fill out service order forms.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to service management, such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and authorizations to access and modify service orders.
  
  By following these steps, you should be able to resolve the error message 5U114 and proceed with your service management tasks in SAP.