How To Fix 5U023 - Enter complete address of the family/related person


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5U - HR US: Messages

  • Message number: 023

  • Message text: Enter complete address of the family/related person

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5U023 - Enter complete address of the family/related person ?

    The SAP error message 5U023 indicates that the system requires a complete address for a family member or related person in the employee's data. This error typically occurs in the context of personnel administration or employee master data management, where the system expects detailed information about dependents or family members.

    Cause:

    The error is triggered when the address fields for a family member or related person are incomplete. This could be due to missing information such as:

    • Street name and number
    • Postal code
    • City
    • Country

    Solution:

    To resolve the error, you need to ensure that all required address fields for the family member or related person are filled out completely. Here are the steps to do this:

    1. Access the Employee Master Data:

      • Go to the relevant transaction code (e.g., PA30 for maintaining HR master data).
    2. Select the Employee:

      • Enter the employee number for whom you are trying to maintain the family/related person data.
    3. Navigate to Family/Related Person Data:

      • Go to the appropriate infotype (e.g., Infotype 0021 for Family Member/Related Person).
    4. Check Address Fields:

      • Review the address fields for the family member or related person. Ensure that all required fields are filled in:
        • Street
        • Postal Code
        • City
        • Country
    5. Save Changes:

      • After entering the complete address, save the changes.
    6. Recheck:

      • If necessary, recheck the data entry to ensure that no fields are left blank.

    Related Information:

    • Infotypes: In SAP HR, family members and related persons are typically managed under specific infotypes (e.g., Infotype 0021).
    • Field Requirements: The system may have specific field requirements based on configuration, so ensure that you are aware of which fields are mandatory.
    • User Authorization: Ensure that you have the necessary permissions to edit employee master data.
    • SAP Notes: If the issue persists or if you encounter additional errors, consider checking SAP Notes or consulting with your SAP support team for further assistance.

    By following these steps, you should be able to resolve the error message 5U023 and successfully enter the required information.

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