How To Fix 5R048 - Invalid CPF a/c number!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

• Message number: 048

• Message text: Invalid CPF a/c number!

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Employee's CPF account number :
- First character must begin with S or T, whereby S denotes for those
born before the year 2000 and T denotes for those born on the year
2000 onwards. As for foreigner, the S or T will depend on the date
of application of CPF account number to CPF board.
- Second character can be numeric for local or alphabet A, B, C, D, or
F
for foreigner.
- Third character till eighth character must be numeric.
- Ninth character will be the check-digit which will be in
alphanumeric.
The conversion of alpha to numeric check digit is shown below:
If second character is A , B, C or 0 to 9, then
Alpha CD : A B C D E F G H I J Z
Numeric CD: 1 2 3 4 5 6 7 8 9 0 -
If second character is D or F, then
Alpha CD : A B C E J K L N P X V
Numeric CD: 0 1 2 3 4 5 6 7 8 9 -
- There shoud not be any decimal places to separate the check digit.
Eg: Local - S1254555Z, T1234567J
Foreigner - SA084109E, TC738389Z

How to fix this error?

1. Check a/c number prefix
2. Check length of a/c number
3. Check last character of a/c number (check-digit)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5R048 - Invalid CPF a/c number! ?

  The SAP error message "5R048 Invalid CPF a/c number" typically relates to issues with the Customer Payment File (CPF) in the context of financial transactions or payment processing within the SAP system. This error indicates that the account number provided in the CPF is invalid or not recognized by the system.
  Causes:
  
  Incorrect Account Number: The account number entered may be incorrect or mistyped.
  Account Not Set Up: The account number may not be set up in the system or may not exist in the relevant database.
  Format Issues: The account number may not conform to the expected format (e.g., length, characters).
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the account numbers.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected account number formats.
  
  Solutions:
  
  Verify Account Number: Double-check the account number for any typos or errors. Ensure that it is the correct number.
  Check Account Setup: Ensure that the account number is properly set up in the SAP system. This may involve checking the master data for the customer or vendor associated with the account.
  Format Validation: Ensure that the account number adheres to the required format. This may involve checking length, character types, and any specific formatting rules.
  Consult with IT/Support: If the issue persists, consult with your IT department or SAP support team to investigate further. They may need to check the configuration settings or perform a deeper analysis of the data.
  Review Migration Logs: If the error occurred after a data migration, review the migration logs for any errors or warnings related to account numbers.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to payment processing and account management for additional insights.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues, providing specific details about the context in which the error occurs (e.g., transaction codes, processes involved) can help in diagnosing the problem more effectively.