How To Fix 5R028 - Please enter a NRIC number starting with 'S' or 'T' !

SAP Error Message - Details

• Message type: E = Error

• Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

• Message number: 028

• Message text: Please enter a NRIC number starting with 'S' or 'T' !

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5R028 - Please enter a NRIC number starting with 'S' or 'T' ! ?

  The SAP error message 5R028, which states "Please enter a NRIC number starting with 'S' or 'T'!", typically occurs in systems that are configured to validate National Registration Identity Card (NRIC) numbers in Singapore. The NRIC number is a unique identifier assigned to Singaporean citizens and permanent residents.
  Cause:
  The error arises when a user attempts to enter an NRIC number that does not start with the required letters 'S' or 'T'. In Singapore:
  
  NRIC numbers for citizens typically start with 'S' (for those born before 2000) or 'T' (for those born in or after 2000).
  NRIC numbers for permanent residents start with 'F' (for those born before 2000) or 'G' (for those born in or after 2000).
  
  If the entered NRIC number does not conform to these rules, the system will trigger this error message.
  Solution:
  To resolve this error, ensure that the NRIC number you are entering:
  
  Starts with the correct letter ('S' or 'T' for citizens, 'F' or 'G' for permanent residents).
  Is formatted correctly and contains the appropriate number of digits (the NRIC number should be 9 characters long).
  Is valid according to the NRIC validation rules (e.g., check digit).
  
  Related Information:
  
  Validation Rules: The NRIC number must follow specific validation rules, including a checksum calculation to ensure the number is valid.
  User Training: Ensure that users are trained on the correct format and requirements for entering NRIC numbers in the system.
  System Configuration: If the error persists despite correct input, check the system configuration or validation rules set in the SAP system to ensure they align with the current NRIC standards.
  
  If you continue to experience issues after verifying the NRIC number, it may be helpful to consult with your SAP support team or refer to the SAP documentation for further troubleshooting steps.