How To Fix 5R017 - NRIC number cannot be blank

SAP Error Message - Details

• Message type: E = Error

• Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

• Message number: 017

• Message text: NRIC number cannot be blank

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5R017 - NRIC number cannot be blank ?

  The SAP error message "5R017 NRIC number cannot be blank" typically occurs in the context of employee data management, particularly when dealing with employee records in countries where a National Registration Identity Card (NRIC) number is required for identification purposes, such as in Singapore.
  Cause:
  The error indicates that the NRIC number field is mandatory and has not been filled in. This can happen during various processes, such as:
  
  Creating a new employee record.
  Updating an existing employee record.
  Processing payroll or benefits that require identification.
  
  Solution:
  To resolve this error, you need to ensure that the NRIC number is provided in the relevant field. Here are the steps you can take:
  
  
  Check Employee Data: 
  
  Navigate to the employee record in SAP.
  Ensure that the NRIC number field is filled in with the correct information.
  
  
  
  Data Entry:
  
  If you are entering data manually, make sure to input a valid NRIC number.
  If the NRIC number is not available, consult with the employee or relevant department to obtain it.
  
  
  
  Validation:
  
  Ensure that the NRIC number follows the correct format and is valid. In Singapore, NRIC numbers consist of a letter followed by 7 digits and a final letter (e.g., S1234567D).
  
  
  
  System Configuration:
  
  If you are an administrator, check the configuration settings in SAP to ensure that the NRIC number field is set as mandatory in the relevant infotype (e.g., Infotype 0002 for personal data).
  
  
  
  User Training:
  
  Ensure that users entering employee data are trained on the importance of filling in mandatory fields, including the NRIC number.
  
  
  
  Related Information:
  
  Infotypes: The NRIC number is typically stored in Infotype 0002 (Personal Data) in SAP.
  Country-Specific Requirements: Different countries have different requirements for employee identification. Ensure compliance with local regulations regarding employee data.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any updates or patches related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.