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Message type: E = Error
Message class: 5Q - Error Texts for Public Sector
Message number: 491
Message text: ID no. of child &1 and ID no. from ZK01 request do not match.
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5Q491
- ID no. of child &1 and ID no. from ZK01 request do not match. ?The SAP error message 5Q491 indicates a mismatch between the ID number of a child and the ID number from a specific request (in this case, a ZK01 request). This error typically arises in the context of managing master data, particularly when dealing with hierarchical data structures or relationships between different entities in SAP.
Cause:
The error occurs when there is an inconsistency between the ID numbers associated with a child object and its parent or related object. This can happen due to several reasons:
- Data Entry Errors: Incorrect data entry when creating or modifying records.
- Data Migration Issues: Problems during data migration or upload processes where relationships were not maintained correctly.
- Configuration Issues: Incorrect configuration in the system that leads to mismatched IDs.
- Changes in Hierarchy: Changes made to the hierarchy or structure of data that were not properly reflected in all related records.
Solution:
To resolve the error, you can follow these steps:
- Verify Data: Check the ID numbers of the child and parent records involved. Ensure that they match as expected.
- Correct Data Entry: If there are discrepancies, correct the data entry in the relevant transactions (e.g., using transaction codes like ZK01 for creating or modifying records).
- Check Relationships: Review the relationships between the entities to ensure they are correctly defined. This may involve checking the configuration settings in the system.
- Data Consistency Check: Run consistency checks or reports to identify any other potential mismatches in the data.
- Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or module you are working with for additional guidance.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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