How To Fix 5Q437 - Invalid file &; notification reason & cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 437

• Message text: Invalid file &; notification reason & cannot be processed

What causes this issue?

Only certain notification types can be processed in the inbox process.
The notification type in question does not belong to this category.

System Response

Inbound processing for the file is terminated.
In a live run:
The file remains in the PC's or server's inbound directory and must be
removed manually to prevent it from being read again during the next
run.
In the B2A inbox, however, the file is marked as erroneous and is
therefore ignored during the next run.

How to fix this error?

Check the file.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q437 - Invalid file &; notification reason & cannot be processed ?

  The SAP error message 5Q437 indicates that there is an issue with processing a file due to an invalid file or a notification reason that cannot be processed. This error typically arises in the context of data uploads, file processing, or integration scenarios where files are being read or processed by the SAP system.
  Causes:
  
  Invalid File Format: The file being processed may not conform to the expected format or structure required by the SAP system.
  Incorrect Notification Reason: The notification reason provided in the file may not be valid or recognized by the system.
  File Path Issues: The file may not be located in the specified directory, or there may be permission issues preventing access to the file.
  Data Integrity Issues: The data within the file may be corrupted or contain invalid entries that the system cannot process.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the file processing requirements.
  
  Solutions:
  
  Check File Format: Ensure that the file is in the correct format (e.g., CSV, XML) and adheres to the expected structure. Validate the file against any provided schema or template.
  Verify Notification Reason: Review the notification reason in the file and ensure it matches the valid reasons defined in the SAP system. Update the file if necessary.
  File Path and Permissions: Confirm that the file is located in the correct directory and that the SAP system has the necessary permissions to access and read the file.
  Data Validation: Inspect the contents of the file for any data integrity issues. Correct any invalid entries or corrupted data.
  Review Configuration: Check the configuration settings related to file processing in the SAP system. Ensure that they are set up correctly to handle the incoming file.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Use relevant transaction codes (e.g., SLG1 for application logs) to gather more information about the error and its context.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.