How To Fix 5Q431 - No bank details defined for payroll no./branch office &1/&2 on &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Q - Error Texts for Public Sector

  • Message number: 431

  • Message text: No bank details defined for payroll no./branch office &1/&2 on &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Q431 - No bank details defined for payroll no./branch office &1/&2 on &3 ?

    The SAP error message 5Q431 indicates that there are no bank details defined for a specific payroll number and branch office. This error typically arises when attempting to process payroll or make payments, and it signifies that the system cannot find the necessary bank information for the employee or the branch office involved.

    Cause:

    1. Missing Bank Details: The primary cause of this error is that the employee's bank details have not been maintained in the system.
    2. Incorrect Configuration: The configuration for the payroll area or branch office may not be set up correctly.
    3. Data Entry Errors: There may be typographical errors in the employee's master data or in the payroll configuration.
    4. Employee Status: The employee may not be active or may not have been assigned to the correct payroll area.

    Solution:

    1. Maintain Bank Details:

      • Go to the employee's master data (Transaction code: PA30).
      • Enter the employee's personnel number and select the appropriate infotype (usually Infotype 0009 for Bank Details).
      • Ensure that the bank details are correctly entered and saved.
    2. Check Payroll Configuration:

      • Verify that the payroll area and branch office are correctly configured in the system.
      • Check the settings in the relevant customizing transactions (e.g., SPRO) to ensure that the payroll area is linked to the correct bank details.
    3. Review Employee Status:

      • Ensure that the employee is active and assigned to the correct payroll area.
      • Check if there are any restrictions or issues with the employee's status that might prevent payroll processing.
    4. Testing:

      • After making the necessary changes, run a test payroll to ensure that the error does not reoccur.

    Related Information:

    • Infotypes: Familiarize yourself with the relevant infotypes related to bank details (e.g., Infotype 0009 for Bank Details).
    • Transaction Codes: Common transaction codes that may be useful include:
      • PA30: Maintain HR Master Data
      • SPRO: Customizing Implementation Guide
      • PA40: Personnel Actions
    • Documentation: Refer to SAP Help documentation for detailed instructions on maintaining employee master data and configuring payroll settings.

    If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant who specializes in payroll processing.

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