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How To Fix 5Q428 - File &; error during import


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Q - Error Texts for Public Sector

  • Message number: 428

  • Message text: File &; error during import

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Q428 - File &; error during import ?

    The SAP error message 5Q428 typically indicates that there is an issue during the import of a file, which can occur for various reasons. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. File Format Issues: The file being imported may not be in the expected format or may be corrupted.
    2. Data Consistency: The data within the file may not meet the required consistency checks or validation rules defined in SAP.
    3. Authorization Issues: The user attempting the import may not have the necessary authorizations to perform the import operation.
    4. System Configuration: There may be configuration issues in the SAP system that prevent the import from being processed correctly.
    5. File Size Limitations: The file being imported may exceed the maximum size allowed by the SAP system.

    Solutions:

    1. Check File Format: Ensure that the file is in the correct format (e.g., CSV, XML) and that it is not corrupted. You can try opening the file in a text editor or spreadsheet application to verify its contents.
    2. Validate Data: Review the data in the file for any inconsistencies or errors. Ensure that all required fields are populated and that the data adheres to the expected formats.
    3. Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the import.
    4. System Configuration: Consult with your SAP Basis or system administrator to check for any configuration settings that may be affecting the import process.
    5. File Size: If the file is too large, consider splitting it into smaller files and importing them separately.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide detailed troubleshooting steps and solutions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as ST22 for dumps, SM21 for system logs, and SLG1 for application logs.
    • Logs and Traces: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the failure.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP expert for further assistance.

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