How To Fix 5N501 - Commuter allowance is not being paid because of long-term sickness

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 501

• Message text: Commuter allowance is not being paid because of long-term sickness

What causes this issue?

The employee is sick long-term. According to Section 6.2 of the decree
of 5 July 2004, No. CPP2004/1409M, by the Director General of Taxes,
commuter allowances for travel costs can only be remunerated tax-free in
the first and subsequent month of sickness for long-term sickness. After
that, commuter allowances can only be remunerated again tax-free as of
the month after recovery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not wish to automatically lock commuter allowance, you can
specify that you do not wish to take long-term sickness into account in
infotype 'Commuter Traffic' (0127)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N501 - Commuter allowance is not being paid because of long-term sickness ?

  The SAP error message 5N501 indicates that a commuter allowance is not being paid due to the employee being on long-term sickness leave. This message typically arises in the context of payroll processing within SAP HR (Human Resources) modules, particularly when dealing with employee benefits and allowances.
  Cause:
  
  Long-term Sickness Leave: The primary cause of this error is that the employee is classified as being on long-term sick leave. In many organizations, policies dictate that certain allowances, such as commuter allowances, are not paid during extended periods of absence due to health issues.
  Configuration Settings: The SAP system may be configured to automatically exclude certain allowances when an employee is on long-term sick leave, based on the company's payroll rules and regulations.
  
  Solution:
  
  Review Employee Status: Check the employee's current status in the system. If the employee is indeed on long-term sick leave, the error is expected behavior according to the company's policies.
  Policy Review: Confirm the company's policy regarding commuter allowances during long-term sickness. If the policy allows for the payment of the allowance under certain conditions, adjustments may need to be made in the employee's records or in the payroll configuration.
  Adjust Payroll Configuration: If the allowance should be paid despite the long-term sickness, you may need to adjust the payroll configuration settings in SAP. This could involve modifying the rules that govern the payment of allowances during sick leave.
  Consult HR or Payroll Department: If there is uncertainty about the policy or the configuration, it is advisable to consult with the HR or payroll department for clarification and guidance on how to proceed.
  
  Related Information:
  
  SAP HR Module: Understanding how the SAP HR module handles employee absences and allowances can provide insights into why this error occurs.
  Employee Absence Types: Familiarize yourself with the different types of absence (e.g., short-term vs. long-term sickness) and how they affect payroll processing.
  Documentation: Review any internal documentation regarding payroll policies, especially those related to sick leave and allowances.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on handling similar situations.
  
  By following these steps, you should be able to address the error message 5N501 effectively.