How To Fix 5N501 - Commuter allowance is not being paid because of long-term sickness

5N501 - Overview

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 501

• Message text: Commuter allowance is not being paid because of long-term sickness

What causes this issue?

The employee is sick long-term. According to Section 6.2 of the decree
of 5 July 2004, No. CPP2004/1409M, by the Director General of Taxes,
commuter allowances for travel costs can only be remunerated tax-free in
the first and subsequent month of sickness for long-term sickness. After
that, commuter allowances can only be remunerated again tax-free as of
the month after recovery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not wish to automatically lock commuter allowance, you can
specify that you do not wish to take long-term sickness into account in
infotype 'Commuter Traffic' (0127)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N501 - Commuter allowance is not being paid because of long-term sickness ?

  The SAP error message 5N501 indicates that a commuter allowance is not being paid due to the employee being on long-term sickness leave. This message typically arises in the context of payroll processing within SAP HR (Human Resources) modules, particularly when dealing with employee benefits and allowances.
  
  Cause:
  
  Long-term Sickness Leave: The primary cause of this error is that the employee is classified as being on long-term sick leave. In many organizations, policies dictate that certain allowances, such as commuter allowances, are not paid during extended periods of absence due to health issues.
  Configuration Settings: The SAP system may be configured to automatically exclude certain allowances when an employee is on long-term sick leave, based on the company's payroll rules and regulations.
  
  
  Solution:
  
  Review Employee Status: Check the employee's current status in the system. If the employee is indeed on long-term sick leave, the error is expected behavior according to the company's policies.
  Policy Review: Confirm