How To Fix 5L402 - No payroll results for & between & and &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5L - Messages for Malaysian HRMS.

  • Message number: 402

  • Message text: No payroll results for & between & and &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5L402 - No payroll results for & between & and & ?

    The SAP error message 5L402 ("No payroll results for & between & and &") typically occurs when you are trying to access payroll results for an employee, but the system cannot find any payroll data for the specified period. This can happen for various reasons, and understanding the cause and solution can help you resolve the issue.

    Causes:

    1. No Payroll Run Executed: The most common reason is that a payroll run has not been executed for the specified employee during the given period.
    2. Incorrect Period: The period specified in the query may not correspond to any payroll results. This could be due to a typo or misunderstanding of the payroll periods.
    3. Data Deletion: Payroll results may have been deleted or archived, making them unavailable for the specified period.
    4. Employee Status: The employee may not have been active during the specified period, leading to no payroll results being generated.
    5. Configuration Issues: There may be configuration issues in the payroll module that prevent results from being generated or stored correctly.

    Solutions:

    1. Check Payroll Runs: Verify if a payroll run has been executed for the employee in question for the specified period. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC (where MXX is the country-specific payroll driver).

    2. Verify Period: Ensure that the period you are querying is correct. Check the start and end dates to confirm they align with the payroll processing periods.

    3. Review Employee Status: Check the employee's status during the specified period. If the employee was inactive or on leave, there may not be any payroll results.

    4. Check for Data Deletion: If payroll results were deleted or archived, you may need to restore them from backup or check with your SAP administrator for recovery options.

    5. Consult Configuration: If you suspect configuration issues, consult with your SAP HR module administrator or a functional consultant to review the payroll configuration settings.

    6. Run Payroll Again: If necessary, you may need to run the payroll process again for the specified period to generate the required results.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CEDT (Payroll Results), and PC00_MXX_CWTR (Payroll Simulation).
    • SAP Notes: Check SAP Notes for any known issues or patches related to payroll processing that might address this error.
    • Documentation: Review SAP documentation for payroll processing to ensure that all steps are being followed correctly.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.

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