How To Fix 5L087 - Error due to print problems

SAP Error Message - Details

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 087

• Message text: Error due to print problems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5L087 - Error due to print problems ?

  The SAP error message 5L087 typically indicates a problem related to printing, often due to issues with the printer configuration, spool requests, or the output device settings. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP, or the output device may not be set up properly.
  Spool Request Problems: There may be issues with the spool request, such as it being stuck or not processed correctly.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the print job from being sent.
  Driver Issues: The printer driver may not be installed correctly or may be incompatible with the SAP system.
  Insufficient Permissions: The user may not have the necessary permissions to access the printer or execute print jobs.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the printer is defined correctly and is active.
  
  
  
  Review Spool Requests:
  
  Use transaction code SP01 to check the status of the spool requests.
  Look for any errors or jobs that are stuck and try to delete or reprocess them.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is powered on and connected to the network.
  Try printing a test page from the operating system to confirm that the printer is functioning.
  
  
  
  Update Printer Drivers:
  
  Ensure that the correct and latest printer drivers are installed on the server where SAP is running.
  If necessary, reinstall the printer drivers.
  
  
  
  Check User Permissions:
  
  Verify that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU01: User Maintenance
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on spool administration and printer configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.