How To Fix 5K021 - Enter either a formula number or an exemption indicator, but not both

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 021

• Message text: Enter either a formula number or an exemption indicator, but not both

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K021 - Enter either a formula number or an exemption indicator, but not both ?

  The SAP error message 5K021 indicates that there is a conflict in the input data related to tax calculations, specifically when dealing with tax exemption indicators and formula numbers. This error typically arises in the context of tax determination in SAP, particularly when processing transactions that involve tax calculations.
  Cause:
  The error occurs when both a formula number and an exemption indicator are entered in the tax calculation fields. In SAP, you can either specify a formula number (which defines how tax is calculated) or an exemption indicator (which indicates that the transaction is exempt from tax), but not both at the same time. The system requires a clear directive on how to handle the tax calculation, and having both inputs creates ambiguity.
  Solution:
  To resolve this error, you need to ensure that only one of the two fields is populated:
  
  
  Check the Input Fields: Review the transaction or document where the error occurred. Look for the fields related to tax calculation, specifically the formula number and the exemption indicator.
  
  
  Remove One of the Inputs:
  
  If you intend to apply a tax formula, ensure that the exemption indicator field is left blank.
  If the transaction is meant to be tax-exempt, then clear the formula number field.
  
  
  
  Reprocess the Transaction: After making the necessary adjustments, try to save or process the transaction again.
  
  
  Related Information:
  
  Tax Configuration: This error may be related to the configuration of tax codes and exemption handling in your SAP system. Ensure that the tax configuration is set up correctly in the SAP system.
  Documentation: Refer to SAP documentation or help resources for more details on tax calculation procedures and how to configure tax codes and exemptions.
  User Training: Ensure that users entering tax-related data are trained on the correct procedures to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in tax configuration within SAP.