How To Fix 5J831 - Postal Code of the representative office is invalid.

5J831 - Overview

• Message type: E = Error

• Message class: 5J - Error messages HR Master Data Japan

• Message number: 831

• Message text: Postal Code of the representative office is invalid.

What causes this issue?

Postal Code Error

System Response

System could not hadle the type of the postal code of the Rep.Office.

How to fix this error?

Maintain the postal code of the branch office via IMG.
This report can accept following type of postal codes;
3 digits postal code without hyphen.
5 digits postal code without hyphen.
7 digits postal code without hyphen.
6 digits postal code with a hyphen at the 4th digit.
8 digits postal code with a hyphen at the 4th digit.

Error message extract from SAP system. Copyright SAP SE.

5J831 - Details

• The SAP error message "5J831 Postal Code of the representative office is invalid" typically indicates that the postal code entered for a representative office in the system does not conform to the expected format or is not recognized as valid. This can occur in various SAP modules, particularly in those related to customer or vendor master data, where address information is critical.
  
  Cause:
  
  Incorrect Format: The postal code may not match the required format for the country specified in the address.
  Missing Data: The postal code field may be empty or not filled in correctly.
  Invalid Code: The postal code entered may not exist or may not be valid for the specified location.
  
  Configuration Issues: There may be issues with the configuration of postal codes in the SAP system, such as missing entries in the relevant tables.
  
  
  Solution:
  
  Verify Postal Code: Check the postal code entered for accuracy. Ensure it matches the correct format for the country.
  Update