How To Fix 5I808 - File & cannot be opened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5I - HR-PA: Reserved for International Version (Australia)

  • Message number: 808

  • Message text: File & cannot be opened

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5I808 - File & cannot be opened ?

    The SAP error message 5I808, which states "File & cannot be opened," typically indicates that there is an issue with accessing a file that the system is trying to read or write. This error can occur in various contexts, such as during file uploads, downloads, or when accessing external files from within SAP.

    Causes:

    1. File Path Issues: The specified file path may be incorrect or the file may not exist at the specified location.
    2. Permissions: The user may not have the necessary permissions to access the file or the directory where the file is located.
    3. File Locking: The file may be locked by another process or user, preventing access.
    4. Network Issues: If the file is located on a network drive, there may be connectivity issues or the network drive may not be accessible.
    5. File Format: The file format may not be supported or recognized by the SAP system.
    6. SAP Configuration: There may be configuration issues within the SAP system that prevent file access.

    Solutions:

    1. Check File Path: Verify that the file path is correct and that the file exists in the specified location.
    2. Permissions: Ensure that the user has the necessary permissions to access the file and the directory. This may involve checking file system permissions or SAP authorization roles.
    3. File Status: Check if the file is currently open or locked by another application. If so, close the application or wait until the file is available.
    4. Network Connectivity: If the file is on a network drive, ensure that the network connection is stable and that the drive is accessible.
    5. File Format: Confirm that the file format is compatible with the SAP application you are using.
    6. SAP Configuration: Review the SAP configuration settings related to file handling. This may involve checking transaction codes like AL11 (for file directories) or other relevant settings.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like AL11 to check the file directories or SM37 to monitor background jobs that may be related to file processing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to file handling errors.
    • Logs: Review system logs (transaction SLG1) for additional error messages or details that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.

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