How To Fix 5H070 - The amount cannot be larger than the credit balance

SAP Error Message - Details

• Message type: E = Error

• Message class: 5H - Garnishment Messages (Austria)

• Message number: 070

• Message text: The amount cannot be larger than the credit balance

Austria only

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message 5H070 - The amount cannot be larger than the credit balance ?

  The SAP error message 5H070, which states "The amount cannot be larger than the credit balance," typically occurs in the context of financial transactions, particularly when dealing with customer accounts, credit limits, or payment processing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Insufficient Credit Balance: The primary reason for this error is that the amount you are trying to process (e.g., a payment, invoice, or credit memo) exceeds the available credit balance of the customer account.
  Credit Limit Exceeded: The transaction may exceed the predefined credit limit set for the customer in the system.
  Incorrect Data Entry: There may be a mistake in the amount entered, leading to an attempt to process a larger amount than what is available.
  Open Items: There may be outstanding invoices or open items that are affecting the available credit balance.
  
  Solutions:
  
  Check Customer Credit Balance: Review the customer account to verify the current credit balance. You can do this by navigating to the customer master data or account balance report.
  Adjust Transaction Amount: If the amount you are trying to process is indeed larger than the credit balance, consider reducing the amount to match or be less than the available credit.
  Increase Credit Limit: If appropriate, you may need to increase the customer’s credit limit. This typically requires approval from management or the finance department.
  Clear Open Items: Ensure that any outstanding invoices or open items are cleared or settled, which may free up credit for new transactions.
  Review Configuration: Check the configuration settings related to credit management in SAP to ensure they are set up correctly according to your business rules.
  Consult with Finance Team: If you are unsure about the credit policies or limits, consult with your finance or accounting team for guidance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to manage and review customer credit information.
  Credit Management Settings: Familiarize yourself with the credit management settings in SAP, which can be found in the configuration settings under Financial Accounting (FI) and Sales and Distribution (SD).
  Documentation: Refer to SAP documentation or help files for more detailed information on credit management and error handling.
  
  By following these steps, you should be able to resolve the error message 5H070 and ensure that transactions are processed correctly within the constraints of the customer’s credit balance.