How To Fix 5H028 - The address is missing or incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: 5H - Garnishment Messages (Austria)

• Message number: 028

• Message text: The address is missing or incomplete

Austria only

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5H028 - The address is missing or incomplete ?

  The SAP error message 5H028, which states "The address is missing or incomplete," typically occurs when there is an issue with the address data in the system. This error can arise in various contexts, such as during the creation or modification of master data (like customer or vendor records) or while processing transactions that require address information.
  Causes:
  
  Missing Address Fields: Required fields in the address section (like street, city, postal code, country) are not filled out.
  Incomplete Address: The address provided may be incomplete, such as missing a city or postal code.
  Incorrect Address Format: The address may not conform to the expected format, leading to validation errors.
  Data Entry Errors: Typographical errors or incorrect data entry can lead to incomplete address information.
  Configuration Issues: The system may have specific configuration settings that require certain address fields to be filled out.
  
  Solutions:
  
  Check Required Fields: Review the address fields in the relevant transaction or master data record and ensure all required fields are filled out correctly.
  Complete the Address: If any address components are missing, complete them. Ensure that the address includes all necessary information such as street, city, state, postal code, and country.
  Validate Address Format: Ensure that the address follows the correct format as required by the system. This may include checking for special characters or formatting rules.
  Review Configuration Settings: If you have access, check the configuration settings in the SAP system to see if there are specific requirements for address fields that need to be adhered to.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on address entry for the module you are working with.
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may be using transaction codes like XD01 (Create Customer), XD02 (Change Customer), MK01 (Create Vendor), etc.
  Address Management: Familiarize yourself with the address management features in SAP, which may include address validation tools or integration with external address databases.
  User Roles and Permissions: Ensure that the user has the necessary permissions to edit or create address information in the system.
  
  By addressing the missing or incomplete address information, you should be able to resolve the error message 5H028 and proceed with your tasks in SAP.