How To Fix 5G762 - Temporary NI number; NI number begins with TN

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 762

• Message text: Temporary NI number; NI number begins with TN

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G762 - Temporary NI number; NI number begins with TN ?

  The SAP error message 5G762 indicates an issue related to the National Insurance (NI) number in the UK payroll system. Specifically, it refers to a temporary NI number that begins with "TN," which is typically assigned to individuals who are not yet fully registered for a permanent NI number.
  Cause:
  
  Temporary NI Number: The NI number starting with "TN" is a temporary identifier given to individuals who have just started working in the UK or who are in the process of obtaining a permanent NI number.
  Incomplete Registration: The employee may not have completed the necessary steps to obtain a permanent NI number.
  Data Entry Error: There may be an error in the data entry of the NI number in the employee's master data.
  
  Solution:
  
  Verify NI Number: Check the employee's NI number in the SAP system to ensure it is entered correctly. If it starts with "TN," it is a temporary number.
  Obtain Permanent NI Number: Advise the employee to apply for a permanent NI number through the National Insurance helpline or the official government website. They may need to provide identification and proof of employment.
  Update Employee Records: Once the employee receives their permanent NI number, update their records in the SAP system to reflect the new number.
  Consult Payroll Team: If you are unsure about the process or need assistance, consult your payroll or HR team for guidance on handling temporary NI numbers.
  
  Related Information:
  
  National Insurance Numbers: These are used in the UK for social security purposes and are essential for tax and benefits.
  Temporary NI Numbers: These are typically issued to individuals who are new to the UK workforce or who have not yet received their permanent NI number.
  SAP Payroll Configuration: Ensure that your SAP payroll system is configured correctly to handle NI numbers and that it complies with UK regulations.
  
  If the issue persists after following these steps, it may be necessary to consult SAP support or your organization's SAP technical team for further assistance.