How To Fix 5G721 - Start date past payment date; no AWE calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 721

• Message text: Start date past payment date; no AWE calculated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G721 - Start date past payment date; no AWE calculated ?

  The SAP error message 5G721 indicates that there is a discrepancy between the start date of a payment and the payment date itself. Specifically, it means that the start date is set in the past relative to the payment date, which prevents the system from calculating the AWE (Automatic Workflow Engine) for that payment.
  Cause:
  
  Incorrect Date Configuration: The start date for the payment might have been set incorrectly, possibly due to manual entry errors or incorrect data migration.
  Business Process Misalignment: The business process may not align with the expected workflow, leading to a situation where the start date is earlier than the payment date.
  System Configuration Issues: There may be issues in the configuration of the payment processing module that lead to this error.
  
  Solution:
  
  Check Dates: Review the start date and payment date in the relevant transaction. Ensure that the start date is not set to a date that is earlier than the payment date.
  Adjust Dates: If the start date is incorrect, adjust it to a date that is on or before the payment date.
  Review Workflow Settings: Check the workflow settings in the SAP system to ensure that they are configured correctly and that there are no discrepancies in the date logic.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling date-related errors in the AWE process.
  Contact Support: If the issue persists after checking the dates and configurations, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing and workflow management, such as F110 (Automatic Payment Transactions) or SWDD (Workflow Builder).
  User Roles: Ensure that the user has the appropriate roles and permissions to make changes to payment dates and workflow settings.
  
  By following these steps, you should be able to resolve the error message 5G721 and ensure that the AWE is calculated correctly for your payment transactions.