How To Fix 5G293 - Document type &1 may not be used in this polling program

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 293

• Message text: Document type &1 may not be used in this polling program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G293 - Document type &1 may not be used in this polling program ?

  The SAP error message 5G293 indicates that a specific document type (denoted as &1 in the message) is not allowed to be used in the context of the polling program you are trying to execute. This error typically arises in scenarios involving document processing, such as invoice processing, where certain document types are restricted based on configuration settings.
  Cause:
  The primary cause of this error is that the document type you are trying to use is not configured to be processed by the specific polling program. This could be due to:
  
  Configuration Settings: The document type may not be included in the allowed list for the polling program in the system configuration.
  Business Rules: Certain document types may be restricted based on business rules or workflows defined in the system.
  Custom Development: If there are custom developments or enhancements in place, they may impose restrictions on which document types can be processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the polling program in SAP. This is usually found in the IMG (Implementation Guide) under the relevant module (e.g., Logistics, Finance).
  Look for settings related to document types and ensure that the document type you are trying to use is included in the allowed list.
  
  
  
  Review Document Type Settings:
  
  Navigate to the document type configuration (e.g., transaction OBA7 for document types in Financial Accounting).
  Verify that the document type is correctly set up and that it is intended to be used in the context of the polling program.
  
  
  
  Consult Documentation:
  
  Review any documentation related to the polling program to understand the restrictions on document types.
  Check if there are any notes or guidelines provided by SAP regarding the use of specific document types.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the document type can now be processed without triggering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBA7 (for document type configuration) and others related to the polling program you are using.
  SAP Notes: Search for SAP Notes related to error message 5G293 or the specific polling program to see if there are any known issues or fixes.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the document type to be processed by the polling program.