How To Fix 5G048 - Form of address (Mr./Mrs.) and gender are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 048

• Message text: Form of address (Mr./Mrs.) and gender are inconsistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G048 - Form of address (Mr./Mrs.) and gender are inconsistent ?

  The SAP error message 5G048 indicates that there is an inconsistency between the form of address (Mr./Mrs.) and the gender specified in the system. This error typically arises when the gender field does not match the expected form of address. For example, if the form of address is set to "Mr." but the gender is set to "Female," or vice versa, the system will trigger this error.
  Cause:
  
  Data Entry Error: The most common cause is incorrect data entry where the form of address and gender do not align.
  Data Migration Issues: If data has been migrated from another system, inconsistencies may arise due to differences in how gender and address were recorded.
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict validation rules for gender and form of address.
  
  Solution:
  
  
  Check and Correct Data:
  
  Navigate to the relevant master data record (e.g., customer, vendor, employee).
  Verify the entries for both the form of address and gender.
  Correct any discrepancies. For example, if the form of address is "Mr.", ensure that the gender is set to "Male."
  
  
  
  Data Validation:
  
  Implement validation checks during data entry to prevent future inconsistencies.
  Consider using dropdown lists for form of address and gender to minimize manual entry errors.
  
  
  
  Review Migration Processes:
  
  If the issue arose after a data migration, review the migration scripts or processes to ensure that they correctly map gender and form of address.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configuration settings that may be causing the issue.
  
  
  
  User Training:
  
  Provide training to users on the importance of consistent data entry for gender and form of address.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for Business Partner, XD01 for customer creation) where this error might occur.
  Custom Development: If your organization has custom developments, ensure that they are not interfering with standard SAP behavior regarding gender and form of address.
  
  By addressing the underlying data inconsistency and implementing preventive measures, you can resolve the error and avoid similar issues in the future.