How To Fix 5F018 - Communication key and tel. n¦ are required

SAP Error Message - Details

• Message type: E = Error

• Message class: 5F - HR F: Error Messages (France)

• Message number: 018

• Message text: Communication key and tel. n¦ are required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5F018 - Communication key and tel. n¦ are required ?

  The SAP error message 5F018 indicates that a communication key and telephone number are required for a specific operation, typically related to customer or vendor master data. This error often arises when trying to create or update a business partner or customer/vendor record in SAP, and the system requires certain communication details that have not been provided.
  Cause:
  
  Missing Data: The communication key (which could refer to a specific type of communication, such as email or phone) and the telephone number are not filled in the relevant fields.
  Configuration Issues: The system may be configured to require these fields for certain business processes, and they are not being populated correctly.
  Data Entry Errors: Users may overlook entering these details during the data entry process.
  
  Solution:
  
  
  Check Required Fields: Ensure that the communication key and telephone number fields are filled in when creating or updating the customer/vendor master data. You can do this by navigating to the relevant transaction (e.g., XD01 for customers or MK01 for vendors) and checking the communication section.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, check the settings in the relevant customizing transactions (like SPRO) to see if the communication key and telephone number are set as mandatory fields. Adjust the settings if necessary.
  
  
  Data Validation: Implement validation checks in your data entry process to ensure that these fields are not left blank. This can be done through user training or by implementing additional checks in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the communication key and telephone number requirements for your version of SAP.
  
  
  Error Handling: If the error persists, consider checking for any user exits or BAdIs that might be affecting the data entry process, or consult with your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, MK01, and MK02 for managing customer and vendor data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the importance of filling in all required fields when creating or updating master data.
  
  By addressing the missing communication key and telephone number, you should be able to resolve the error and proceed with your operations in SAP.