How To Fix 5E647 - Personnel number with NAF &1 for CAC &2 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5E - Error messages for Spanish infotypes module pools

  • Message number: 647

  • Message text: Personnel number with NAF &1 for CAC &2 not found

  • Show details Hide details
  • What causes this issue?

    There is an employee with NAF &v1& whose corresponding personnel number
    could not be found in the system. The processed CAC is &v2&.

    System Response

    The report does not display any information for this employee.

    How to fix this error?

    Find out the employee NAF allocation to the personnel number in infotype
    <LS>Social Insurance</> (0061).

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5E647 - Personnel number with NAF &1 for CAC &2 not found ?

    The SAP error message 5E647 typically indicates that there is an issue related to personnel numbers in the context of the Common Access Card (CAC) system, particularly in environments that manage personnel data for military or government organizations. The error message specifically states that a personnel number associated with a Non-Appropriated Fund (NAF) is not found for a given CAC.

    Cause:

    1. Personnel Number Not Found: The personnel number specified in the error message does not exist in the SAP database. This could be due to:

      • The personnel number being incorrectly entered.
      • The personnel number not being created or maintained in the system.
      • The personnel number being deleted or archived.
    2. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between HR systems and the CAC system).

    3. Configuration Issues: There may be configuration issues in the SAP system that prevent the correct mapping of personnel numbers to CACs.

    Solution:

    1. Verify Personnel Number: Check the personnel number mentioned in the error message to ensure it is correct. Look for any typographical errors.

    2. Check Personnel Records: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the personnel number exists in the system. If it does not exist, you may need to create it.

    3. Data Maintenance: If the personnel number is missing, ensure that the necessary data is entered into the system. This may involve creating a new personnel record or updating an existing one.

    4. Review Configuration: If the issue persists, review the configuration settings related to personnel numbers and CAC integration. Ensure that the system is set up correctly to handle NAF personnel.

    5. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling personnel data and CAC integration.

    6. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a technical consultant who specializes in SAP HR modules.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others that may help in managing personnel data.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to view and edit personnel records in SAP.
    • Integration Points: Understand how SAP integrates with other systems, especially if your organization uses multiple platforms for HR management and CAC processing.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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