How To Fix 5E380 - Deduction ID &1: Bank details are incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5E - Error messages for Spanish infotypes module pools

  • Message number: 380

  • Message text: Deduction ID &1: Bank details are incorrect

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5E380 - Deduction ID &1: Bank details are incorrect ?

    The SAP error message 5E380, which states "Deduction ID &1: Bank details are incorrect," typically occurs in the context of financial transactions, particularly when processing deductions or payments. This error indicates that the bank details associated with a specific deduction ID are not valid or have not been properly configured.

    Cause:

    1. Incorrect Bank Details: The bank account information (such as account number, bank key, or IBAN) associated with the deduction ID may be incorrect or incomplete.
    2. Missing Bank Information: The necessary bank details might not have been entered in the system for the specific deduction ID.
    3. Inactive or Invalid Bank Account: The bank account linked to the deduction ID may be inactive or no longer valid.
    4. Configuration Issues: There may be issues with the configuration of the payment methods or bank details in the SAP system.

    Solution:

    1. Verify Bank Details:

      • Check the bank details associated with the deduction ID in the SAP system. Ensure that all required fields are filled out correctly.
      • Confirm that the bank account number, bank key, and any other relevant information are accurate.
    2. Update Bank Information:

      • If the bank details are incorrect, update them with the correct information. This can usually be done in the vendor or customer master data, depending on the context of the deduction.
    3. Check for Inactive Accounts:

      • Ensure that the bank account is active and valid. If the account has been closed or is inactive, you will need to update it with a new active account.
    4. Review Configuration:

      • If the issue persists, review the configuration settings related to payment processing and bank details in the SAP system. Ensure that the payment methods and bank details are set up correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling bank details and deductions.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SE16N (Data Browser) to check the relevant tables for bank details or FB02 (Change Document) to modify the deduction.
    • Master Data: Ensure that the master data for the vendor or customer is correctly maintained, as this can impact payment processing.
    • Error Logs: Check the error logs or application logs for additional details that may help diagnose the issue further.

    By following these steps, you should be able to identify and resolve the cause of the SAP error message 5E380.

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