How To Fix 5D675 - Health insurance address & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5D - Error Messages for German Infotype Module Pools

  • Message number: 675

  • Message text: Health insurance address & does not exist

  • Show details Hide details
  • What causes this issue?

    The address of the recipient (health insurance company) is needed for
    the accompanying cover letter. This is not stored in the system.

    How to fix this error?

    Check your entries. If needed, maintain the address of the
    <DS:TRAN.PDS1>health insurance company</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5D675 - Health insurance address & does not exist ?

    The SAP error message "5D675 Health insurance address & does not exist" typically indicates that the system is unable to find a valid address for a health insurance provider that is required for processing employee benefits or payroll. This error can occur in various contexts, such as during payroll processing, employee data maintenance, or when generating reports related to health insurance.

    Cause:

    1. Missing Data: The health insurance provider's address may not be maintained in the system.
    2. Incorrect Configuration: The configuration settings for health insurance providers may be incomplete or incorrect.
    3. Data Inconsistency: There may be inconsistencies in the data related to the health insurance provider, such as incorrect keys or identifiers.
    4. Master Data Issues: The employee's master data may not be correctly linked to the health insurance provider.

    Solution:

    1. Check Health Insurance Provider Data:

      • Navigate to the relevant transaction (e.g., SPRO for configuration) and check if the health insurance provider is correctly set up with a valid address.
      • Ensure that the provider's address is maintained in the system.
    2. Maintain Address:

      • If the address is missing, you can add it using the transaction code OBA5 or through the relevant configuration path in SPRO.
      • Ensure that all required fields are filled out correctly.
    3. Review Employee Master Data:

      • Check the employee's master data (using transaction PA30) to ensure that the health insurance provider is correctly assigned.
      • Verify that the health insurance information is complete and accurate.
    4. Check Configuration Settings:

      • Review the configuration settings for health insurance in the SAP system to ensure that they are set up correctly.
      • This may involve checking the integration between the health insurance provider and the payroll module.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidance on maintaining health insurance data and resolving related errors.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (Customizing), and OBA5 (Maintain Health Insurance Provider).
    • SAP Notes: Search for SAP Notes related to health insurance and error message 5D675 for additional troubleshooting steps or patches.
    • User Roles: Ensure that you have the necessary permissions to view and edit health insurance provider data in the SAP system.

    By following these steps, you should be able to identify and resolve the issue related to the error message "5D675 Health insurance address & does not exist."

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