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Message type: E = Error
Message class: 5D - Error Messages for German Infotype Module Pools
Message number: 323
Message text: Entitlement & not valid for &
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5D323
- Entitlement & not valid for & ?The SAP error message 5D323 typically indicates that there is an issue with the entitlement associated with a specific object or transaction. This error message is often related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where entitlements are used to manage and control access to services or products based on predefined rules.
Cause:
The error message 5D323 Entitlement & not valid for & usually arises due to one of the following reasons:
- Invalid Entitlement: The entitlement referenced in the transaction is not valid for the specific service or product being accessed.
- Expired Entitlement: The entitlement may have expired or is not active for the current date or time.
- Incorrect Configuration: There may be a configuration issue in the entitlement management settings, such as incorrect mapping of entitlements to services.
- User Permissions: The user may not have the necessary permissions to access the entitlement or the associated service.
Solution:
To resolve the error, you can take the following steps:
Check Entitlement Validity:
- Verify that the entitlement in question is valid and active. Check the start and end dates of the entitlement to ensure it is within the valid range.
Review Configuration:
- Review the configuration settings for entitlements in the SAP system. Ensure that the entitlement is correctly mapped to the service or product you are trying to access.
User Permissions:
- Ensure that the user has the necessary permissions to access the entitlement. Check user roles and authorizations related to entitlement management.
Consult Documentation:
- Refer to the SAP documentation or help resources for specific details on managing entitlements and resolving related errors.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.
Related Information:
SCC1
for client copy or SCC4
for client settings, if applicable.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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