How To Fix 5C872 - Personnel number &1 was skipped

5C872 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 872

• Message text: Personnel number &1 was skipped

What causes this issue?

The personnel number is not included in the evaluation because the
Business Add-In for universal evaluations generated return code "4" for
this personnel number. Check your implementation of the Business
Add-In.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C872 - Personnel number &1 was skipped ?

  The SAP error message 5C872 indicates that a personnel number was skipped during a process, typically related to payroll or personnel administration. This error can occur for various reasons, and understanding the cause is essential for resolving it.
  
  Cause:
  
  Inactive Personnel Number: The personnel number may not be active in the system, meaning the employee is no longer employed or has been terminated.
  Missing Data: Required data for the personnel number may be missing, such as essential infotypes (e.g., personal data, organizational assignment).
  Incorrect Configuration: There may be configuration issues in the payroll or personnel administration settings that prevent processing.
  Time Management Issues: If the employee has no valid time data or if the time data is not correctly maintained, the system may skip the personnel number.
  Payroll Status: The payroll status of the employee might indicate that they should not be processed in the current payroll run (e.g., if they are on leave or have